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  1. Madame Tussauds™ London: One of London's Best Tourist Attractions
  2. Booking Help
  3. Tickets & Confirmations

Tickets & Confirmations

  • I have booked my tickets online, but have not received my email confirmation. What should I do?
  • Do you offer a e-ticket/print at home option?
  • Can I change the name on my booking?
  • What identification is accepted when collecting tickets?
  • Where do I go to collect my tickets?
  • If I have purchased tickets for someone else, how do they collect their tickets?
  • What if I need to collect my tickets but I do not have the card I used to purchase?

Ticket Terms & Conditions. ©  Merlin Entertainment Group 2015, all rights reserved. © & TM Lucasfilm Ltd.

Please note that Madame Tussauds London reserves the right to remove and/or alter figures/experiences for technical, operational, health and safety or other reasons without prior notice.