How can we help?
Covid-19 - Information for Guests
Important information regarding our re-opening
What's Inside Madame Tussauds London?
Everything you need to know about inside Madame Tussauds London to plan your visit
All you need on our great value tickets both here at Madame Tussauds London but also other Merlin London Attractions
Help with making and changing bookings
When are we open and the best time to visit us
Location & Directions
Where are we and the best way to reach us
Discounts & Promotions
Information on using 2 for 1 Vouchers, Corporate Discounts, 3rd Party Tickets and any other promotions
Everything you need regarding buying or using a Merlin Annual or Merlin Membership Pass with us
Help and information regarding access, pricing and booking
Schools & Groups
Everything you need for planning a group or school visit with us
Star Wars at Madame Tussauds
Everything you need to know about our Star Wars Experience
Information about us, our history and how to feedback to us
- General information regarding our re-opening
- What's the newest attraction/s at Madame Tussauds London?
- What is inside Madame Tussauds London?
- Why do I need to book online?
- Which Door should I use to enter Madame Tussauds London?
- If I visit for last admission, how long will I have in the attraction?
- Who is the latest addition to Madame Tussauds London?
- How do I buy tickets for Madame Tussauds London?
- How do I book tickets online?
- What is the London Attraction Booking Portal?
- Can I change my booking?
- I have booked my tickets online, but have not received my email confirmation. What should I do?
- What are your opening and closing hours?
- Where is Madame Tussauds London Located?
- Can I redeem my 2 for 1/ promotional voucher online?
- Are there restrictions for using a Standard or Premium Merlin Pass at Madame Tussauds London?
- Can I book my disabled tickets online?
- How can I book a Wheelchair Slot?
- Covid-19 - Information for Schools with a School Trip Booking
- Do you offer a discount for schools?
- What is included in a schools package?
- Can I contact you via Live Chat?
- How do I contact your Customer Services team?