Madame Tussauds London is a heritage building set over a number of levels. So that all our guests can move around the building with ease, our trained staff will ensure that guests with disabilities are transported safely from floor to floor within our building by means of a lift which is specially designated for this purpose.
Pre-booking a wheelchair slot is essential, please note this must be done at least 24 hours prior to your visit date. We have one wheelchair timeslot every hour on the hour, and these timeslots are subject to availability. Please also note that we are only able to accommodate 1 wheelchair booking per timeslot and a maximum of 3 wheelchairs in the building at any one time.
To book your wheelchair timeslot, please click here