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  1. Madame Tussauds™ London: One of London's Best Tourist Attractions
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • Why doesn’t my entry reservation slot have a barcode?
  • You close at 4pm, but my time slot is 3:45pm – do I only get 15 minutes inside?
  • How do I add a child ticket to my pre-existing booking?
  • What happens if I miss the last time slot of the day?
  • Am I guaranteed entry during my 15 minute time slot?
  • What is my time slot?
  • What if I'm running late for my time slot?
  • Can I use PayPal to purchase my tickets?
  • What payment cards do you accept for an online booking?
  • I have received an error message when making a booking - what should I do?
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You close at 4pm, but my time slot is 3:45pm – do I only get 15 minutes inside?

Please do not worry - you will have plenty of time to look around and enjoy your visit! 

Our doors close to new guests at 4pm, but guests already inside the attraction can still enjoy all that we have to offer.  

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Related articles

  • Am I guaranteed entry during my 15 minute time slot?
  • What if I'm running late for my time slot?
  • Can I use Tesco Clubcard for entry?
  • What happens if I miss the last time slot of the day?
  • How can I contact you with a guest enquiry?

Ticket Terms & Conditions. ©  Merlin Entertainment Group 2021, all rights reserved. © & TM Lucasfilm Ltd.

Please note that Madame Tussauds London reserves the right to remove and/or alter figures/experiences for technical, operational, health and safety or other reasons without prior notice.