No need to cancel, just log in to the Booking Portal to change the date of your ticket and reschedule to another date/time instead. You can do this by selecting your current booking on the left, change it to the new date you’d like to visit and click ‘Save’.
Articles in this section
- I’ve already used my pre-book allocation but would like to book for Summer instead, can I cancel?
- Where can I find information on Merlin Passes?
- Do you offer Pop Badges at Madame Tussauds London?
- Do I need to pre-book to visit Madame Tussauds London with my Merlin Pass?
- Are there restrictions for using a Merlin Pass at Madame Tussauds London?
- How do I purchase Merlin Pass Friends and Family Tickets?
- How do I redeem my Merlin Annual Pass Share the Fun vouchers?