Following the latest update from the UK Government on its response to COVID-19 and the planned move of London into Tier 2, we can confirm that Madame Tussauds London will re-open from Wednesday 2nd December 2020 with the highest standard of health and safety measures in place.
The health and safety of our guests and team is always our number one priority. In line with Government guidelines, we will continue to have numerous measures in place including reduced capacities, clear social distancing measures, temperature checks, pre-booking online, cashless payments and enhanced cleaning procedures.
We ask all those guests who visit our attraction to observe closely our guidelines on maintaining a safe distance between each other and to maintain good hygiene practices and if they or any family member display any symptoms of COVID-19 we ask that they postpone their visit.
Existing Bookings between 5th November - 1st December
If you already have a booking with us and the attraction is closed when you were due to visit, your ticket is valid until 31st May 2021. If you purchased your ticket after 9th October please use the link on your ticket to rearrange your visit. If you purchased your ticket before 9th October please get in touch with our Guest Experience team on email@example.com who will rearrange your booking for you.
For any further information about your booking please review the FAQs below to find out the best next steps and who to contact if you need further assistance.
Please keep checking our website and social media channels for the latest information.
Thank you for your co-operation and understanding.