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  1. Madame Tussauds™ London: One of London's Best Tourist Attractions
  2. Covid-19 - Information for Guests
  3. General/Health FAQs

Articles in this section

  • When will you reopen?
  • Is it safe to reopen?
  • Do I need to wear a face covering/ facemask?
  • What new measures will I see on my visit to Madame Tussauds London?
  • Will your toilets be open and how will you ensure they are safe?
  • What do I do if one of my family is ill at the last minute?
  • Why have you got Temperature Checks? And what if I have a condition or disability

What do I do if one of my family is ill at the last minute?

We understand that due to unforeseen circumstances or if you have developed symptoms of the coronavirus you may require to change the date/time of your visit to our attraction. Please contact guest.experience@madame-tussauds.com If you have booked through a third party, please contact them to discuss your booking.

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Related articles

  • Can I change the date/time of my booking?
  • I would like to cancel my booking.
  • Will your toilets be open and how will you ensure they are safe?
  • When will you reopen?
  • If I visit for last admission, how long will I have in the attraction?

Ticket Terms & Conditions. ©  Merlin Entertainment Group 2015, all rights reserved. © & TM Lucasfilm Ltd.

Please note that Madame Tussauds London reserves the right to remove and/or alter figures/experiences for technical, operational, health and safety or other reasons without prior notice.