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  1. Madame Tussauds™ London: One of London's Best Tourist Attractions
  2. Booking Help
  3. Tickets & Confirmations

Articles in this section

  • I have made a booking but have not received my tickets
  • Do you offer a e-ticket/print at home option?
  • What identification is accepted when collecting tickets?
  • Where do I go to collect my tickets?
  • If I have purchased tickets for someone else, how do they collect their tickets?

What identification is accepted when collecting tickets?

When collecting tickets, we ask that you bring photographic identification with you.  This would need to be a valid document with both your name and a clear photograph on it.  We suggest you bring a full or provisional driving license or a passport. 

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Related articles

  • Do you offer a student discount?
  • If I have purchased tickets for someone else, how do they collect their tickets?
  • Where do I go to collect my tickets?
  • How do I use my National Rail/Days Out voucher to purchase a ticket online?
  • Do you offer special rates for disabled guests?

Ticket Terms & Conditions. ©  Merlin Entertainment Group 2025, all rights reserved. © & TM Lucasfilm Ltd.

Please note that Madame Tussauds London reserves the right to remove and/or alter figures/experiences for technical, operational, health and safety or other reasons without prior notice.