To help us get you into the attraction as smoothly as possible, please head to the correct entrance upon arrival*:
Door 1 - Buy or collect your Madame Tussauds London tickets here
- Collect your online order. When collecting your tickets, please bring your payment card, booking reference number and photo ID.
- Purchase tickets using a credit or debit card at one of our specialist kiosks**
- Use promotional offers on our kiosks – please note: Madame Tussauds London has “gone digital” - we no longer accept third party vouchers, and only select promotional offers can be redeemed at our kiosks on the day. Please contact our Guest Experience team at email@example.com before your visit if you are unsure if your offer is currently accepted or not
** Please note: Madame Tussauds London does not currently accept cash for ticket purchases.
Door 2 - Enter the attraction
All guests must enter via Door 2.* If you already have your tickets printed or have them as e-tickets on your phone, then head straight here.
You can queue to enter the attraction during your designated 15 minute entry window. Be sure to book in advance to avoid disappointment!
*Please note door numbers are subject to change. For assistance please speak to a member of staff.