If you need to collect your tickets, Disabled Guests are asked to enter Madame Tussauds London through door number 6, where you will be issued any tickets and are then welcome to head over to door 2, where you will receive priority entry from that point.
If you have already booked your tickets and have selected print at home/Mobile Ticket, then please head to Door 2 at within your 15 minute booked time slot as per your order confirmation.