Due to health and safety, Madame Tussauds London can only permit a maximum of 1 wheelchair/scooter user into the attraction per hour from 11am - 1 hour prior to attraction close. We therefore strongly recommend pre-booking your tickets via our booking form. Select 'I would like to make a disabled booking' to submit your booking request.
Please note, we're unable to make on the day bookings for wheelchair slots. For on the day visits, please speak to our onsite team to discuss the remaining availability. During peak times time slots do sell out quickly and therefore strongly recommend pre-booking in advance. Our team aim to respond within 48 hours of receiving your request.