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  1. Madame Tussauds™ London: One of London's Best Tourist Attractions
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • Why doesn’t my entry reservation slot have a barcode?
  • You close at 4pm, but my time slot is 3:45pm – do I only get 15 minutes inside?
  • How do I add a child ticket to my pre-existing booking?
  • What happens if I miss the last time slot of the day?
  • Am I guaranteed entry during my 15 minute time slot?
  • What is my time slot?
  • What if I'm running late for my time slot?
  • Can I use PayPal to purchase my tickets?
  • What payment cards do you accept for an online booking?
  • I have received an error message when making a booking - what should I do?
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What is my time slot?

The time slot you select is your arrival time for Madame Tussauds London. Please arrive anytime within the 15-minute time slot you selected when creating your booking. 

Time slots helps us to ensure that our guests can experience our attraction safely and comfortably, as we have reduced our capacity in line with the current government guidelines.

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Related articles

  • What if I'm running late for my time slot?
  • How does the time slot system work and what time should I turn up?
  • You close at 4pm, but my time slot is 3:45pm – do I only get 15 minutes inside?
  • How can I contact you with a guest enquiry?
  • Why doesn’t my entry reservation slot have a barcode?

Ticket Terms & Conditions. ©  Merlin Entertainment Group 2021, all rights reserved. © & TM Lucasfilm Ltd.

Please note that Madame Tussauds London reserves the right to remove and/or alter figures/experiences for technical, operational, health and safety or other reasons without prior notice.