Help Centre Home
Logo
Back to website
Help Centre Home Back to website
  1. Madame Tussauds™ London: One of London's Best Tourist Attractions
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • How do I book tickets online?
  • What is the London Attraction Booking Portal?
  • What is my time slot?
  • What if I'm running late for my time slot?
  • Can I use PayPal to purchase my tickets?
  • What payment cards do you accept for an online booking?
  • I have received an error message when making a booking.
  • I haven't received my print at home tickets, what should I do?

What is my time slot?

The time slot you select is your arrival time for Madame Tussauds London. Please arrive anytime within the 15-minute time slot you selected when creating your booking. 

Time slots helps us to ensure that our guests can experience our attraction safely and comfortably, as we have reduced our capacity in line with government guidelines.

Buy Tickets
Still Need Help – Contact Us
Return to top

Related articles

  • How does the time slot system work and what time should I turn up?
  • What if I'm running late for my time slot?
  • Can I book my date/time slot for my other attraction/s for my Merlin's Magical London Pass or Combination Ticket?
  • What is the London Attraction Booking Portal?
  • How can I contact you with a guest enquiry?

Ticket Terms & Conditions. ©  Merlin Entertainment Group 2015, all rights reserved. © & TM Lucasfilm Ltd.

Please note that Madame Tussauds London reserves the right to remove and/or alter figures/experiences for technical, operational, health and safety or other reasons without prior notice.