Madame Tussauds London is a historic building set over a number of levels. So that all our guests can move around the building with ease, our trained staff will ensure that guests who are unable to use the stairs are transported safely from floor to floor within our building by means of our accessibility lifts and stair lifts.
For safety reasons we can only accept three wheelchair users in the building at any one time.
If you will need to use a wheelchair during your visit, please book a wheelchair slot here.
Please note this must be done at least 24 hours prior to your visit date.
We may be able to accommodate on the day wheelchair slot requests onsite, however this is subject to remaining availability and is not guaranteed.