Madame Tussauds London is a historic building set over a number of levels. So that all our guests can move around the building with ease, our trained staff will ensure that guests with disabilities are transported safely from floor to floor within our building by means of a lift which is specially designated for this purpose.
For safety reasons we can only accept three wheelchair users in the building at any one time.
To bring a wheelchair into our building to use, please book a wheelchair slot here.
Please note this must be done at least 24 hours prior to your visit date.
We may be able to accommodate on the day wheelchair slot requests onsite, however this is subject to remaining availability and is not guaranteed.