Yes you can. Make a booking on our website and then you will receive your free carers ticket on arrival when providing proof of disability.
Important information:
In order to ensure that all of our guests have the best possible experience at our historic attraction, we are undertaking work to enhance our lift facilities.
From the 4th June 2018, we will begin work to replace our purpose-provided lift for wheelchair users and guests who require assistance. The goal is to provide a smoother, more comfortable and more reliable lift service.
We anticipate that we will be without the use of this lift from 4th June 2018 – September 2018. As such, any guests who require a lift facility will not be able to access the attraction during this period.
We apologise for any inconvenience that this may cause. We are committed to inclusivity at Madame Tussauds London and this work is part of our ongoing commitment to improve the accessibility of our attraction. If you have any questions regarding this and would like to speak with one of our team about your visit then please contact us at guest.experience@madame-tussauds.com