You are not required to pre-book with your London Big Ticket, just simply take your ticket to the relevant attraction to redeem for entry. You may be asked to come back at a later time for entry into The London Dungeon, SEA LIFE London and the Coca-Cola London Eye and Shrek's Adventure! London, however they will confirm their availability with you upon arrival to the attraction. Alternatively, when collecting your tickets from Madame Tussauds London, our admissions team will be happy to advise of the remaining availability for our other London attractions and book you in, subject to availability.
Please note entry at any given time or day is subject to availability and pre-booking is not possible online or over the phone for the other attractions. Please be aware if another attraction is sold out, guests are not eligible for a refund as per our terms and conditions of purchase.