Madame Tussauds London is an historic building set over a number of levels. So that all our guests can move around the building with ease, our trained staff will ensure that guests with disabilities are transported safely from floor to floor within our building by means of a lift specially designated for this purpose.
For safety reasons we can only accept three wheelchair users in the building at any one time and it is strongly advised that you pre-book in advance. To reserve Wheelchair slot or to make a disabled booking, complete a form here and select 'I would like to make a disabled booking'.
Please note, we're unable to make on the day bookings for wheelchair slots. For on the day visits, please speak to our onsite team to discuss the remaining availability. During peak times time slots do sell out quickly and therefore strongly recommend pre-booking in advance. Our team aim to respond within 48 hours of receiving your request.