If you have already purchased your tickets in advance, please head to our front entrance and talk to one of our team members - they'll be able to advise which queue line you should join to get onto our red carpet.
Please remember to arrive at Madame Tussauds London at your timeslot and not before, as we are unable to offer early entry, and our team will need to ask you to return at the time indicated on your tickets.
Please also ensure you have all your barcoded tickets printed, or all your e-tickets on your phone, ready to be scanned by our Admissions team. Please note that you should have a barcode for each ticket/guest.
If you need to purchase or print your tickets, you can do so at our Ticket Office. This is located near our front entrance. Please speak to one of our team members outside, and they will be happy to help direct you.
Please note: Madame Tussauds London does not currently accept cash.